Customer Privacy Notice
DEFINITION OF PERSONAL DATA
The term ‘personal data’ is defined on the General Data Protection Regulation (GDPR) Art. 4 (1)
as: any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
We only collect the minimum amount of personal information that we determine necessary for service delivery to our customers and communication with prospects and partners.
PERSONAL DATA COLLECTION
We collect personal data that you provide to us during direct communication with any of our representatives or by using this website, such as:
Contact information such as name, email address, mailing address, phone number, IP address
Unique identifiers such as username and password
Information about your business such as company name and address
Payment information such as credit card number, expiration date, and name of the cardholder is not processed by ELECTRIC BOAT. We use third-party services to directly process payment information.
For more information about how your payment information is collected, processed, and protected, please refer to the Stripe website (www.stripe.com).
We use this information to:
Assess the needs of your business to determine suitable products
Send your requested product or service information
Respond to customer service requests
Send you marketing communications
Respond to employment inquiries
Improve our website and marketing efforts
Conduct research and analysis
Process payment, support sales services and fulfil purchase requests
Personal data you provide
The personal data you provide on the website is stored and processed for marketing and sales purposes using a third-party CRM tool (Customer Relationship Management System): HubSpot (www.hubspot.com)
Third-Party Sites and Services
We use reasonable organizational, technical, and administrative measures to protect personal data under our control, such as ensuring that our 3rd party application vendors comply with strict privacy and data protection regulations such as GDPR.
ELECTRIC BOAT will take appropriate steps to ensure that personal data about you is protected from loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us.
USE OF SITE BY MINORS
This Site is not directed to individuals under the age of 13, and we request that these individuals not provide personal data through the Site. If a child under 13 has provided us with personal data, we ask that a parent or guardian of the child contact us to request that this data be deleted from our records. We will immediately delete the child’s information from our existing files once we are aware of such a situation.
The personal data that you provide to us will be stored in HubSpot (CRM system) servers in the United States. HubSpot has taken appropriate safeguards to ensure Personal Data remain protected at all times. HubSpot uses Standard Contractual Clauses as well as additional safeguards where appropriate (such as commercial industry-standard secure encryption methods to protect customer data at rest and in transit, TLS for HubSpot hosted sites, web application firewall protection, and other appropriate contractual and organizational measures) (For more information https://legal.hubspot.com/privacy-policy)
More information about how Stripe collects, transfers, and stores your payment information is available at
https://stripe.com/en-ca/privacy (6. International Data Transfers).
Subject to any exceptions provided by law, you have the right to request access to, update or deletion of your Personal Data. You also have the right to request the restriction of or object to the processing of your Personal Data. In each particular case, we will inform you of the consequences of your request and if there are any exemptions to honouring your requests based on legal or contractual requirements.
Please refer to the “Contacting Us” section to submit any request or exercise any right you have about your personal data, including opt-out from sales and marketing campaigns.
Our website uses different types of cookies, both necessary and analytical, and some cookies that are placed by third-party services appear on our pages. The different types of cookies include the following:
Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. The website might not function properly without these cookies.
Functional (non-necessary): These cookies make a website usable by enabling basic functions like page navigation and authentication checks for secure areas of the site.
Targeting (non-necessary): These cookies track visitors across websites to help display advertising that is relevant and engaging for individual users, and thereby more valuable for publishers and third-party advertisers.
Performance (non-necessary): These cookies enhance the user’s experience by remembering information like language and region preferences that change the way the website behaves or looks.
Google Analytics (non-necessary): These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
You may contact us by:
Writing to us at the following address:
#1410,1200 Airport Square Building
West 73rd Avenue, Vancouver, BC V6P 6G5
Calling us at +1-778-833-2585
Email address: firstname.lastname@example.org
We may update this privacy statement to reflect changes to our information practices. We will indicate at the top of the Privacy Statement when it was most recently updated. All changes are effective immediately when they are posted and apply to all access to and use of the website thereafter.
Last updated: Augest 3rd, 2022